Support and maintenance

What does it consist of?

We offer technical support to help you keep your monitoring systems stable, secure, and optimized. We're available to resolve incidents, answer questions, and accompany continuous improvements.

What does it include?

• Critical production incident resolution
• Technical assistance for InfluxDB, Grafana, and Superset
• Performance tuning and query optimization
• Remote support in English
• SLA options and after-hours support

Who is it for?

For organizations that already have an observability solution but need expert guidance, proactive maintenance, and rapid support for incidents affecting critical operations.